Highfield L2 Private Security Officer &
Highfield L3 Emergency First Aid at Work Course

Highfield L2 Security Officer Course:

The Highfield L2 Security Officer Course is suitable for anyone who is required by a business that is conducting guarding activity to secure a building or site who may require trained security staff who hold a SIA Security officers badge.

Topics covered include:

• Know the main characteristics and purposes of the Private Security Industry
• Understand legislation as it applies to a security operative
• Understand arrest procedures relevant to security operatives
• Understand the importance of safe working practices
• Understand fire procedures in the work place
• Understand emergencies and the importance of emergency procedures
• Understand how to communicate effectively as a security operative
• Understand record-keeping relevant to the role of the security operative
• Understand terror threats and the role of the security operative in the event of a threat
• Understand how to keep vulnerable people safe
• Understand good practice for post incident management
• Understand the roles and responsibilities of security officers
• Understand the control of access and egress
• Know the different types of electronic and physical protection systems in the security environment
• Know how to minimize risk to personal safety at work
• Understand drug-misuse legislation, issues and procedures relevant to the role of a security officer
• Know how to conduct effective search procedures
• Understand how to patrol designated areas safely
• Understand the principles of conflict management appropriate to the role
• Understand how to recognise, assess and reduce risk in conflict situations
• Understand the use of problem-solving techniques when resolving conflicts
• Be able to communicate to de-escalate conflict

Highfield L3 Emergency First Aid at Work Course:

The Highfield Level 3 in Emergency First Aid at Work course is for people who want to become emergency first aiders in the workplace, this course meets the HSE requirements for training first aiders for organisations that have identified that staff need to be trained to this level.

The qualification covers topics such as the roles and responsibilities of the first aider and how to assess an incident.

The course also covers first aid skills in cardiopulmonary resuscitation (CPR) and use of an automated external defibrillator (AED), providing first aid to a casualty who is chocking and dealing with external bleeding and hypovolemic shock.

Topics covered include:

• Understand the roles and responsibilities of a first aider
• Be able to assess an incident
• Be able to provide first aid to an unresponsive casualty
• Be able to provide first aid to a casualty who is choking
• Be able to provide first aid to a casualty with external bleeding
• Know how to provide first aid to a casualty who is in shock
• Know how to provide first aid to a casualty with minor injuries